-top- Download Xprinter Driver Setup V7.77.exe Link Site
Your label roll is upside down. Thermal paper has a coated side. Use the "scratch test" (scratch the paper with a fingernail – the black mark appears on the print side). Reload the roll with the coated side facing the thermal print head.
Xprinter Driver Setup V7.77 Installation Guide - Manuals.plus -TOP- Download Xprinter Driver Setup V7.77.exe
: Supports multiple Windows versions, including Windows 7, 8, and 10. Universal Driver Your label roll is upside down