C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools

Navigate to the SEPM installation directory. The default path is:

To reset your password, you can use the built-in "Forgot your password?" link for an email-based reset or run the resetpass.bat utility directly on the management server to restore default credentials. Method 1: Use the "Forgot Your Password?" Link

This is the official method for modern SEPM versions, provided an email server was previously configured. Broadcom TechDocs Launch SEPM : Open the management server logon screen. Request Link : Click the Forgot your password? Enter Username : Type the username for the account you need to reset. Check Email Temporary Password to receive an email with an activation link. Change Immediately