However, users looking for Mac or Linux client support should note that version 2.3 is Windows-only. (For cross-platform needs, later versions or alternative tools are required).
Once the client's name appears in the technician's interface, the technician selects the desired USB device and clicks the Connect (green arrow) button. The device is now "plugged in" to the technician's PC. System Requirements & Compatibility usb redirector technician edition 2.3
Existing customers with active maintenance can upgrade to version 2.3 at no cost. The update preserves existing connection profiles and security settings. However, users looking for Mac or Linux client
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