This failure completely locks users out of the software. Understanding the root causes allows for rapid troubleshooting and recovery. Primary Causes of the Error
The mismatch often resides in a configuration file that stores what dongle ID the software expects. During original installation, AutoData wrote your dongle’s unique ID into a file. If that file gets corrupted, the software looks for the wrong ID. This failure completely locks users out of the software
You will need to purchase a legitimate dongle from an authorized AutoData distributor. No software patch can reliably bypass a hardware kill-switch. This failure completely locks users out of the software
