top of page

There Is A Problem With The Software License The Program Cannot Continue 3ds Max 2021 ((top)) · Safe

C:\Users\ \AppData\Local\Autodesk\Web Services\ Delete the LoginState.xml Restart 3ds Max and sign in when prompted. 4. Check Folder Permissions

Contact Autodesk support with these details:

Navigate to C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing . Right-click uninstall.exe and select Run as Administrator .

If you are still stuck after Phase 4, the issue may be hardware-related (failing SSD causing file corruption) or an enterprise group policy blocking the license service. In that case, contact Autodesk Support directly with your Licensing Service logs located at %LocalAppData%\Autodesk\AdskLicensingService\Logs .

    © 2026 — DLS Source

    bottom of page