The 3d Features Of The Virtual Machine Will Be Turned Off Work – Trusted & Legit

Document Information

Publisher:	MOBOTIX AG
Author:	Bernd Wilhelm Thilo Schüller
Date:	2025-12-16
Document:	release-notes_V5.4.10.4_en_v1.1.html
Confidentiality:	public

The 3d Features Of The Virtual Machine Will Be Turned Off Work – Trusted & Legit

These Release Notes contain a technical description of the most important changes in the software for the MOBOTIX network cameras.

Software Releases—Overview

Release Version	Creation Date	Publishing Date
MX-V5.4.10.4	2025-11-10	2025-12-16
MX-V5.4.9.9-r1	2024-10-22	2024-10-24
MX-V5.4.9.4-r3	2024-06-14	2024-06-17
MX-V5.4.9.4-r1	2023-10-04	2023-10-16
MX-V5.4.9.4 (replaced by MX-V5.4.9-r1)	2023-06-01	2023-06-16
MX-V5.4.8.4-r2	2023-02-24	2023-03-03
MX-V5.4.8.4	2022-12-01	2022-12-07
MX-V5.4.7.12	2022-08-26	2022-09-02
MX-V5.4.6.7	2022-01-27	2022-02-15
MX-V5.4.6.6 (replaced by MX-V5.4.6.7)	2022-01-07	2022-01-27
MX-V5.4.6.3	2021-09-21	2021-09-28
MX-V5.4.0.55	2021-04-21	2021-06-02
MX-V5.4.0.49	2020-12-11	2020-12-16
MX-V5.4.0.45	2020-11-09	2020-11-12
MX-V5.4.0.44	2020-09-17	2020-09-18
MX-V5.2.6.7	2020-06-16	2020-06-24
MX-V5.2.6.4	2020-05-15	2020-05-20
MX-V5.2.6.2	2020-04-23	2020-05-05
MX-V5.2.5.15-r1	2020-03-05	2020-03-12
MX-V5.2.5.15 (replaced by MX-V5.2.5.15-r1)	2020-01-28	2020-02-14
MX-V5.2.4.15-r2	2019-09-25	2019-10-01
MX-V5.2.4.15	2019-07-26	2019-07-31
MX-V5.2.3.30	2019-04-11	2019-04-15
MX-V5.2.1.4	2018-12-20	2018-12-20
MX-V5.2.0.61	2018-10-30	2018-11-02
MX-V5.1.0.99-r4	2018-10-24	2018-11-06
MX-V5.1.0.99-r3 (replaced by MX-V5.1.0.99-r4)	2018-07-11	2018-07-13
MX-V5.1.0.99 (replaced by MX-V5.1.0.99-r3)	2018-06-15	2018-06-15
MX-V5.0.2.14	2018-02-07	2018-02-14
MX-V5.0.1.53	2017-10-26	2017-11-20
MX-V5.0.0.133	2017-07-21	2017-08-08
MX-V5.0.0.130	2017-06-21	2017-07-14
MX-V5.0.0.127	2017-04-27	2017-05-05

General Information:

Please download the stable customer releases of the software from www.mobotix.com in the Support > Download Center > Software Downloads section.
Please send an email to for feedback.

Important Notes on using the Software

Please note that some of the described features in the dialogs will only be visible if the More button at the bottom of a dialog has been pressed.
Support of existing configurations
You can load existing camera configuration files of the corresponding P3 camera models without any problems. This is important when exchanging a camera or when integrating new cameras into existing systems. If this is the case, it is recommended to immediately verify the most important functions of the camera.
Use of external SMB/CIFS file servers
When using Linux-based file servers or NAS devices to store the video and audio data via the SMB/CIFS protocol, make sure that the samba program used on these devices is installed with version 4.10 or higher. With older samba versions, there may be jamming and errors of the storage processes during operation and thus recording errors!

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The 3d Features Of The Virtual Machine Will Be Turned Off Work – Trusted & Legit

Creation Date: 2025-11-10

Publishing Date: 2025-12-16

The 3d Features Of The Virtual Machine Will Be Turned Off Work – Trusted & Legit

Try the following solutions in order. After each step, restart the VM to test.

If the host machine has no physical display attached (a headless server) or you are connected via RDP, the GPU may not initialize properly, causing the hypervisor to believe 3D support is absent.

Improvememts

Message when a video delivered by evenstream.jpg is aborted
External interruptions of a video image stream that is retrieved from the camera using the API function evenstream.jpg, for example by the MxManagementCenter, are now better handled. In this case, a message "hh:mm:ss STREAM eventstream[nnnn] Closing stream to 10.xx.yyy.zzz. Write timeout." is written to the system messages, which suggests an external interruption of the data stream due to network disturbances or a failure of the eventstream client as the cause of the problem.

Bugfixes

Storage and Storage Failure Detection

Monitoring of the set "Time to Keep"
In certain scenarios, activated storage failure detection led to the erroneous generation of messages "Median time to keep too low." and thus false alarms (e.g. by e-mail). The check of the "Time to Keep" option value set for storage failure detection has been improved.
Incorrect "Lost archive access" message
The message “Lost archive access” is no longer displayed in the file server log and, there is no longer an email sent for this error message.
File Server Test
In some cases, the log file could not be opened and the result of a file server test performed could not be displayed. Instead, the message "Error: The file server test is not running" appeared.

RTP-Streaming

No RTP stream after camera restart
With certain camera configurations, it could happen that the camera's internal RTP server could not be started correctly after the camera restart and thus no RTP stream was delivered until the next camera restart.
RTP-Stream stuck
Network connection issues could cause the RTP stream to hang, and this error condition persisted for an indefinite amount of time after the network returned to working correctly.

Known Limitations

The software contains the same known limitations as the version MX-V5-4-9-9-r1.

Try the following solutions in order. After each step, restart the VM to test.

If the host machine has no physical display attached (a headless server) or you are connected via RDP, the GPU may not initialize properly, causing the hypervisor to believe 3D support is absent.