If Nex Computer does issue a specific fix for your unit, it is usually handled through their private Help Desk Ticket system . Here is the typical procedure if they provide a file:
Before flashing, it helps to know if you actually need the update. NexDock does not always display the firmware version on the screen. Generally, if you purchased your unit recently (within the last 6 months), it likely has the latest build. However, if you are experiencing keyboard double-typing or trackpad freezing, you should proceed with the update regardless. nexdock 360 firmware update
: Because NexDock products are based on designs from OEMs like UPerfect, the company may not have the branding leverage to release individual firmware packages for consumer download. Troubleshooting "Firmware-Like" Issues If Nex Computer does issue a specific fix
The NexDock 360 does charge via the host device during an update. You must plug the official 45W charger (or a high-quality 60W USB-C charger) into the left-hand side USB-C port (marked "Power In"). Ensure the battery icon shows at least 50% charge before proceeding. Generally, if you purchased your unit recently (within
If Nex Computer does issue a specific fix for your unit, it is usually handled through their private Help Desk Ticket system . Here is the typical procedure if they provide a file:
Before flashing, it helps to know if you actually need the update. NexDock does not always display the firmware version on the screen. Generally, if you purchased your unit recently (within the last 6 months), it likely has the latest build. However, if you are experiencing keyboard double-typing or trackpad freezing, you should proceed with the update regardless.
: Because NexDock products are based on designs from OEMs like UPerfect, the company may not have the branding leverage to release individual firmware packages for consumer download. Troubleshooting "Firmware-Like" Issues
The NexDock 360 does charge via the host device during an update. You must plug the official 45W charger (or a high-quality 60W USB-C charger) into the left-hand side USB-C port (marked "Power In"). Ensure the battery icon shows at least 50% charge before proceeding.