| Error Message | Meaning | Solution | | :--- | :--- | :--- | | "Check-in not available" | It is too early (<48 hrs) or too late (<60 min before departure). | Wait or go to airport counter immediately. | | "Seat map unavailable" | High demand or system glitch. | Refresh after 10 minutes or use the app. | | "SSR Required" | You have a special service request (Meal, Wheelchair). | You cannot download; go to airport counter. | | "Go First / Code share flight" | You are flying on a partner airline (e.g., Turkish, KLM). | Use the operating carrier’s website to download. | | "PNR not found" | Typo in PNR or last name mismatch (Check spelling exactly as on ticket). | Double-check the email. If still error, call IndiGo helpline. |
IndiGo’s system uses that change color or pattern every few seconds on the official app. A static screenshot often fails at the airport scanner. Security personnel may ask you to refresh the app. boarding pass download in indigo
This is the most common question. Here is the rule: | Error Message | Meaning | Solution |