Best Buy Remote Support ((better))

This is the most common complaint online. You call to fix a printer error; the agent might try to convince you that your hard drive is failing and that you need a $199 Data Backup service. While they aren't lying (health checks are often valid), the upselling can feel predatory to non-tech-savvy users.

A: Yes, but they will warn you to back up your data first. If you don't have a backup, they will try to do it remotely, but it is risky. They will usually recommend a paid Data Backup service ($99) before wiping. best buy remote support

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