Download the official firmware .zip or .pac file from DIGICEL’s support portal to a microSD card.
OTA updates require a strong Wi-Fi connection. Do not use mobile data—updates can be 500MB to 2GB in size. How to Update Software on DIGICEL DL3 Plus Pro
This method is a last resort. Only use it if OTA and recovery methods fail. Download the official firmware
: Scroll down to the bottom of the list and select System . How to Update Software on DIGICEL DL3 Plus Pro
If the tablet is completely unresponsive (boot loop, frozen logo), you may need to flash the firmware using a PC tool like (for MediaTek processors, which the DL3 Plus Pro typically uses).