Medisoft 911 [SAFE]

Every Friday, run the (Utilities > Data Integrity). Review the log for any "warning" or "orphaned record." Then, run Pack Data (Utilities > Pack Data) to defragment the tables. Finally, reboot the server. A weekly reboot clears memory leaks in the Advantage or SQL service.

On a Tuesday morning, the office experienced a 3-second power blip. When staff rebooted the server, Medisoft Network Pro gave the error: "Database files do not match the data dictionary." The owner had not run a backup in 11 days. They were facing losing 1,200 patient transactions. medisoft 911

| Feature | Official Medisoft Support | Third-Party "Medisoft 911" Consultants | | :--- | :--- | :--- | | | 4–24 hours (via ticket/email) | 15 minutes – 2 hours (phone hotline) | | Database Repair | Basic utilities; will suggest restore from backup | Advanced hex-editing, SQL recovery, Advantage Data Architech | | After-Hours | Limited; business hours only (M-F, 9-5) | Evenings, weekends, and holidays available (at premium) | | Cost | Included in annual plan ($600–$1200/year) | Hourly ($150–$300/hour, 1-hour minimum) | | Best For | Routine questions, updates, training | Active corruption, crash recovery, "I can't open Medisoft" | Every Friday, run the (Utilities > Data Integrity)

: Crystal Reports.