Once you download the PDF, do not leave it in your "Downloads" folder.
: Click on the "Water Tax & Charges Online Payment" button. chennai metro water online payment receipt download
Enter your details and Captcha code. Click "Get Details." Once you download the PDF, do not leave
If CMWSSB redirects you to BillDesk, you can visit the BillDesk customer portal (billdesk.com) and use your transaction reference number to download the receipt, provided you have the email ID used during payment. Click "Get Details
Paying your Chennai Metro Water (CMWSSB) bill online has become incredibly convenient. But what happens when you need ? Whether it’s for office records, visa applications, income tax proof, or resolving a dispute, that digital receipt is your legal safeguard.
Once the transaction is complete, the status should appear as "Success" before generating the receipt.
| Error Message | Probable Cause | Solution | | :--- | :--- | :--- | | “Invalid Service Number” | You entered the wrong digits. | Re-check the bill. Service numbers are 7-12 digits. Try removing leading zeros. | | “Payment Failed but Money Deducted” | Network timeout or bank issue. | Do not retry immediately. Wait 24 hours. The amount will auto-refund. If not, contact your bank with the transaction reference. | | “Receipt Download Button Not Showing” | Pop-up blocker is active in your browser. | Disable pop-up blocker or try a different browser (Chrome, Edge, Firefox). | | “Payment History is Empty” | You paid using a guest checkout without logging in. | Use the same Service Number and check after 24 hours. Still empty? Email cmwssb@tn.gov.in with your transaction ID. | | “Cannot Find Receipt After 1 Week” | CMWSSB server glitch. | Visit your zonal CMWSSB office with a printout of your bank statement showing the debit. |
