3200 Manual - Ingenico Desk
| Error / Issue | Likely Cause | Solution | |---------------|--------------|----------| | | Power supply faulty, or not clicked in | Check connection; try known-good supply. | | Paper out | Paper missing or not loaded correctly | Reinstall paper (thermal side down). | | Communication error | Ethernet/phone line down, or wrong config | Check cables; test line with a phone. For Ethernet: reboot router. | | Card read error | Dirty card reader or wrong insertion | Clean mag stripe with card cleaner; reinsert chip fully. | | PIN pad not responding | Terminal locked or keypad disabled | Press yellow (clear) twice; if no change, reboot. | | Receipt faded | Wrong paper (not thermal) or dirty head | Use specified thermal paper; clean print head with isopropyl alcohol. |
Clip the primary Magic Box cable securely into the internal port. Close the hatch cover. 2. Connect Power and Communication ingenico desk 3200 manual
Typically, the package includes:
The terminal prints the merchant copy, then prompts to print the customer copy. Voiding a Transaction | Error / Issue | Likely Cause |