For Cutmate 2.3, the "password" or activation isn't typically a typed string of characters, but the presence of a (often referred to as a "Softdog"). Without this tiny plastic key plugged into the machine, the software remains locked behind its installation screen. The Setup Ritual
: Select the version of CorelDraw you are using (e.g., X4 or X5) to install the necessary macros and toolbars. Hardware Key (Softdog) cutmate 2.3 installation password
| Error Message | Likely Cause | Solution | | :--- | :--- | :--- | | "Invalid installation password" | Typo in the password OR the dongle is not properly connected. | Double-check case sensitivity. Re-seat the parallel port or USB dongle. | | "Site code mismatch" | The password was generated for a different computer’s Site Code. | You must generate a new password using the exact Site Code shown on the current screen. | | "Password expired" | Some demo or time-limited passwords exist. | Enter the permanent installation password from your certificate. | | "HASP key not found" | The dongle driver is missing or the dongle is faulty. | Install Sentinel drivers (available on the Cutmate CD). Test dongle on another machine. | | "Installation halted - wrong version" | The password is for Cutmate 2.2 or 2.4, not 2.3. | Verify you have the correct password version. | For Cutmate 2
If the password is lost or not provided, the next step is to contact the software vendor's customer support. They can provide the necessary credentials upon verification of purchase or ownership. Hardware Key (Softdog) | Error Message | Likely
Locate the "Ports (COM & LPT)" section to identify the COM port assigned to your cutter.