Select Reset Options or Factory Reset .
: Press and hold the Power button and select Power Off to turn the phone off completely. How to Factory Reset SAFARICOM Neon Ray Pro
Since the Safaricom Neon Ray Pro runs on Android, it utilizes Factory Reset Protection (FRP). This is a security feature designed to prevent thieves from resetting and using a stolen phone. Select Reset Options or Factory Reset
Wait for the device to complete the wiping process and reboot automatically. Method 2: Hard Reset via Hardware Buttons (Recovery Mode) How to Factory Reset SAFARICOM Neon Ray Pro
: Once the data wipe is complete, select Reboot system now to restart the phone.