Older firmware may have bugs handling modern SMB or long path names. Download the latest firmware from Xerox support for your specific model.
: Physical cable issues or a temporary drop in the network connection. xerox scan error 018-747
Xerox error code indicates that the printer is unable to find the SMB server during a scan Older firmware may have bugs handling modern SMB
| Symptom | Likely Cause | Quick Fix | |---------|--------------|------------| | 018-747 on scan to folder | Invalid path or credentials | Verify folder exists & re-enter password | | Works to USB but not network | SMB/permissions issue | Adjust sharing settings | | Worked yesterday, fails today | Windows update or folder rename | Reboot and re-create scan destination | Xerox error code indicates that the printer is
Xerox fault code indicates that the printer was unable to find the SMB server during a scan job . This essentially means the printer is trying to send a file to a network computer or server but cannot locate it on the network. Primary Causes
On the destination computer (the one receiving the scan):