ASA is limited on modern macOS (10.15+). Try these alternatives:
The for Mac was once a vital diagnostic tool for troubleshooting installation issues, but it has been officially discontinued and is no longer available for download from Adobe's website . Adobe Support Advisor For Mac Download
Note: The Log Collector does fix problems automatically – it only gathers logs. ASA is limited on modern macOS (10
This ZIP file is functionally identical to what the old ASA would produce. Adobe Support Advisor For Mac Download