C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools
Because the database is encrypted and complex, you cannot simply edit a text file or a registry entry to change the password. The resetpass.bat script is not just a file; it is a wrapper that calls Java classes included with the SEPM installation. These classes interface with the database to overwrite the existing hashed credentials with a known default value. Symantec Endpoint Protection Manager 14 Resetpass.bat
: After running the tool, review the logs in \tomcat\logs to ensure no database errors occurred during the reset. Symantec Endpoint Protection Manager 14 Resetpass.bat
Running Resetpass.bat is straightforward, but rushing can cause service interruptions. Ensure the following: Symantec Endpoint Protection Manager 14 Resetpass.bat