⚠️ Note: On Windows 7 and 8.1, ensure you have the latest system updates and .NET Framework 4.5+ installed for full compatibility.
| Issue | Solution | |-------|----------| | Cannot connect to remote PC | Ensure both sides use UltraViewer 6.5. Check firewall rules – allow UltraViewer in Windows Defender Firewall. | | Black screen instead of remote display | Disable hardware acceleration on the remote PC: Right-click desktop → Display settings → Graphics → Change default settings. | | File transfer fails | Run UltraViewer as Administrator. Check disk space on remote PC. | | Password not accepted | Reset password on host machine. Ensure keyboard language matches. | UltraViewer 6.5 Support for Windows
While UltraViewer 6.5 is a reliable and stable software, users may encounter some issues during use. Here are some common issues and their solutions: ⚠️ Note: On Windows 7 and 8