Many users assume that plugging the scanner into a USB port is enough. It is not. The driver acts as a translator between the scanner’s hardware and your computer’s operating system. Without the correct Iriscan Pro 5 driver, your computer simply sees an “unknown USB device” rather than a high-speed duplex scanner.
Installing the Iriscan Pro 5 driver on Windows requires a specific order to prevent conflicts. Do not plug the scanner in first. iriscan pro 5 driver