(usually black) rather than a USB 3.0 port (blue), as older scanners often have communication issues with newer USB standards. Scan Software:
For users running , the problem is specific. The 64-bit architecture requires digitally signed drivers to ensure system stability. The original BenQ drivers for the 3300U do not have these modern signatures. Consequently, if you simply plug the scanner in, Windows 10 will attempt to install a generic driver, which almost always fails, leaving the device listed in Device Manager as "Unknown Device" or with a yellow exclamation mark. benq scanner s2w 3300u driver for windows 10 64 bit