Data Privacy: Before shipping any boards or the hard drive for repair, utilize the "Patient Data De-identification" tool to remain HIPAA compliant. Sourcing Parts and Technical Support

Additionally, Clearvue offers a (requires manual serial number) where you can:

Essential Guide to the Philips ClearVue 350 Service Manual: Maintenance & Troubleshooting Philips ClearVue 350

Because the ClearVue 350 is a mature platform, parts like the Trackball Assembly, Control Panel Silicone, and Main Board are widely available. When ordering, always have the system’s serial number and the current software version (e.g., 2.0 or 3.2) ready, as boards are often version-specific and may require specific firmware to communicate.