| Error | Solution | | :--- | :--- | | "Communication Error" | You are not in Service Mode. Repeat the button sequence. Disable firewall/antivirus. | | "Not supported model" | You downloaded the wrong resetter. You need specifically (Not L5195 or L5196). | | "Counter reset failed" | Run the software as Administrator (Right-click > Run as Admin). | | Printer beeps constantly | The waste pad is physically clogged. Remove the pad, clean it, and dry it completely. | | Error returns after 1 day | The maintenance box is still full. The hardware overflow is triggering the software counter again. |
When the counter reaches approximately 100% (often triggering around 90-95% capacity), the printer enters a "Protection Mode." It displays a message such as: reset epson l5190
If your printer has stopped because of a "service required" message, you are likely dealing with the waste ink pad counter reaching its limit. This requires a software reset: | Error | Solution | | :--- |
Resetting your can refer to two different needs: a simple factory reset to clear settings or a waste ink pad reset to fix the "Service Required" (Error E-11) message. 1. How to Factory Reset (Restore Default Settings) | | "Not supported model" | You downloaded
Resetting this counter is an official user procedure; Epson intends for the printer to be taken to an authorized service center, where the pad is physically replaced or the counter is reset using a specialized software utility. However, many advanced users opt to reset this counter themselves using third-party "adjustment program" software or a "WIC Reset Utility." This process requires a Windows PC, a USB connection, and a purchased key. While effective, performing a waste ink pad reset without physically cleaning or replacing the pad is a risk: if the pad is truly saturated, subsequent prints will leak ink internally. Therefore, a responsible reset of this kind should be paired with physical maintenance, such as disassembling the printer to clean or replace the absorbent pad.