The Espresso English Business English Course is designed to help professionals communicate with confidence in the workplace. This comprehensive program covers everything from job interviews and networking to high-level negotiations and leadership communication. Below is the structured lesson list for the course, organized by professional category to help you navigate your learning journey. Mastering the Job Interview The first step in any professional career is landing the right role. These lessons focus on the vocabulary and phrases needed to impress recruiters. Job Interview Preparation: Common Questions Describing Your Professional Background Highlighting Your Strengths and Achievements Addressing Weaknesses and Past Failures Asking the Interviewer Strategic Questions Following Up After an Interview Essential Office Communication Daily office life requires a specific set of polite, professional expressions. These lessons ensure you sound natural and professional in routine interactions. Professional Greetings and Introductions Office Small Talk: Building Rapport Asking for Clarification and Confirming Details Making Requests and Giving Instructions Expressing Opinions Politely Agreeing and Disagreeing with Colleagues Making Suggestions and Giving Feedback Handling Complaints and Difficult Situations The Art of Professional Emailing Writing effective emails is a core skill for the modern worker. This section focuses on structure, tone, and common templates. Formal vs. Informal Email Styles Effective Subject Lines that Get Opened Opening and Closing Your Emails Making Requests and Enquires via Email Confirming Arrangements and Scheduling Meetings Following Up on Sent Messages Apologizing for Delays or Errors Attaching Files and Referring to Information Telephone and Video Call Skills Communicating when you cannot see the other person—or when using technology—adds a layer of difficulty. These lessons provide the "scripts" you need. Answering the Phone and Introducing Yourself Taking and Leaving Messages Checking and Clarifying Information on a Call Handling Technical Problems (Audio/Video issues) Managing a Conference Call Ending a Professional Call Gracefully Meetings and Presentations Learn how to lead a room, present data clearly, and manage the flow of a professional discussion. Opening a Meeting and Setting the Agenda Participating in a Discussion and Interrupting Politely Summarizing and Closing a Meeting Presentation Structure: Introduction and Hook Describing Trends, Graphs, and Data Keeping the Audience Engaged Handling a Q&A Session Effectively Negotiations and Business Strategy For advanced learners, these lessons tackle the nuances of closing deals and discussing high-level company goals. Preparing for a Negotiation Making an Opening Offer Bargaining and Making Concessions Accepting or Rejecting a Proposal Closing a Deal and Finalizing Agreements Discussing Marketing and Sales Strategies Corporate Structure and Management Terms Project Management and Deadlines Business Travel and Networking Professional growth often happens outside the office. Learn to navigate the social side of business. Making Travel Arrangements Checking into a Hotel and Ordering Services Networking at Conferences and Events Introducing Your Company and Products Business Meals and Socializing with Clients
Complete Business English Course Lesson List from Espresso English: Your Roadmap to Professional Fluency In today’s global economy, strong communication skills can be the difference between landing a major deal and losing a client. For non-native speakers, the specific jargon of meetings, negotiations, and emails often requires more than just general English practice. You need targeted, practical training. Enter Espresso English —a renowned online platform founded by teacher Shayna Oliveira. Their Business English Course is designed specifically for professionals who want to sound confident, polite, and competent in the workplace. If you are searching for the Business English Course Lesson List Espresso English , you have come to the right place. Below is a detailed breakdown of every lesson, module, and bonus included in the course, helping you understand exactly what you will learn before you enroll.
Why Choose the Espresso English Business English Course? Before diving into the lesson list, it is worth noting why this specific curriculum stands out. Unlike academic English courses, Espresso English focuses on real-world scenarios . The course is 100% self-paced, includes downloadable audio (for listening practice), and provides transcripts and quizzes for every lesson. Key features of the lesson structure:
Short & practical: Lessons are 5-10 minutes long, designed for busy professionals. Scenario-based: You learn phrases for actual situations (phone calls, negotiations, small talk). Cultural context: Includes lessons on politeness and indirect language (crucial for American/British business culture). Business English Course Lesson List Espresso English
Full Lesson List: Espresso English Business English Course The course is divided into 12 core Modules , plus a Bonus Section . Here is the complete breakdown. Module 1: Business English Basics (The Foundation) This module sets the tone for professional communication. It moves you from casual conversation to workplace-appropriate language.
Lesson 1: Introducing Yourself in a Professional Context (Titles, roles, and departments) Lesson 2: Greeting Colleagues and Clients (Formal vs. informal greetings) Lesson 3: Making Small Talk Before a Meeting (Weather, travel, and neutral topics) Lesson 4: Saying Goodbye Professionally (Follow-ups and future meeting reminders) Lesson 5: Talking about your Company (History, mission, and size)
Module 2: Telephone English Phone calls are often the most stressful part of business English because you cannot see body language. This module eliminates that fear. The Espresso English Business English Course is designed
Lesson 6: Answering the Phone Professionally (Standard phrases and screening calls) Lesson 7: Putting Someone on Hold & Transferring Calls (Polite interruption language) Lesson 8: Taking and Leaving Messages (Spelling names, taking notes, “Can I take a message?”) Lesson 9: Asking for Repetition/Clarification (Polite ways to say “What?”) Lesson 10: Scheduling & Rescheduling Appointments (Confirming dates and times)
Module 3: Meetings & Discussions From the boardroom to Zoom calls, this module teaches you how to participate actively, not just observe.
Lesson 11: Opening a Meeting (Stating objectives and the agenda) Lesson 12: Asking for / Giving Opinions (Agreeing, disagreeing politely, and hedging) Lesson 13: Interrupting Without Being Rude (Excuse me, if I may add...) Lesson 14: Clarifying & Summarizing (Checking understanding and action items) Lesson 15: Closing a Meeting (Delegating tasks and ending on time) Mastering the Job Interview The first step in
Module 4: Presentations & Public Speaking Standing in front of a crowd (or a webcam) requires specific signposting language. These lessons give you a script to follow.
Lesson 16: The Presentation Opening (Hooking the audience and stating your thesis) Lesson 17: Organizing Your Ideas (Sequencing: First, Next, Finally) Lesson 18: Describing Visuals & Data (Graphs, charts, “As you can see...”) Lesson 19: Handling Q&A Sessions (Managing difficult questions gracefully) Lesson 20: The Powerful Conclusion (Summarizing and the call to action)